Take your lending online and manage the complete process from initial KFIs to applications and progress tracking.
Penny-perfect KFIs – fast
Make it easy for potential applicants to make an informed decision – our system lets them select a mortgage and receive a penny-perfect KFI document in minutes. All documents relating to the application are dated and available for viewing by the applicant or their intermediary. KFIs are stored in your system as non-amendable PDFs for as long as you specify.
All KFIs generated within Q-Point are compatible with those from other channels and meet FSA regulations.
Intelligent Mortgage Application Forms
Cut costs and get your forms online fast – from a Decision in Principle document to a full mortgage application, Q-MAPs lets you create online forms to reflect your existing formats and branding.
Our intelligent application process specifies the acceptable inputs for each field of the form, ensuring that only essential data is collected. Customers can complete the forms more quickly and intuitively, reducing your need for customer support. The form adapts automatically according to requirements such as the number of applicants, giving your customers a more personalised experience.
Information and Communication – Secure Application Tracking
Keep your customers informed and updated – applicants can view the progress of their application at any time and receive updates by email or SMS.
Our system sends an email acknowledgement to the customer immediately after the application has been received. The email includes a link to their secure personal tracking page, allowing them to view the current status of their application. Every significant step in the process can be logged or picked up from your back office application and communicated directly to the applicant.
It’s simple to update the progress of an individual application – whether it’s handled by your system administrators or generated from an overnight routine. Authorized third parties and intermediaries may link into Q-Trak.
